Here’s how the new program works:

1. Minnetonka officers respond to initial mental health crisis calls.
2.  Follow-up is conducted by the social worker or a specially trained Crisis Intervention Team officer.
3. Those in need of further assistance are referred to partner organizations for therapy, counseling or long-term case management.

The goal of the program is to provide real, long-term solutions, rather than simply responding to calls for service. The hope is the program results in a win-win situation for residents and police – that it will get help to those who need it, and less time and resources will be dedicated to repeat service calls.

Call 952-939-8500 to learn more. Call 911 in an emergency.

Minnetonka has trained a team of officers – the Crisis Intervention Team – to assist in specific situations.

These officers receive additional training to learn about various mental illnesses that police may encounter on duty and techniques that may help to resolve the situation by focusing on a person’s needs. Read more about the department's CIT trained officers.

The following resources are available to anyone in need of assistance during crisis.

• COPE Crisis Line (Adults, 18 and older): 612-596-1223
• Child Crisis Line (Children, 17 and under): 612-345-2233
• Hennepin County Mental Health Services: 612-348-4111
• Relate Counseling Center: 952-932-7277
• 988 Suicide & Crisis Lifeline: 9-8-8

Visit Hennepin County's mental health emergencies website to learn how to get help, be prepared, make a safer home, evaluate the situation and more.